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Thursday, June 12, 2008

Baaaaa...

The ScapeGoat

Sometimes people get too comfortable with our job that we sometimes forget that they live paycheck to paycheck. Looking forward to payday each month doesn't seem to ring any alarm. They sit comfortably in their zone. Feeling secure and certain.

What if all of a sudden, they were to lose it all?
They are now face to face with their worst fear; losing their job.

All because he made 6 clicks too many, 6 mere clicks that cost 1.8bil.

All seemed too harmless. It's not the first time the system had faced complications. It has been happening all these while and rerunning it has always solve problems. But this time around, that particular error was generated by a hardware failure that triggered the system's rollback mechanism. It behaved like it should. You see, the thing that non-IT people don't understand is that, when multiple systems were at work, depending on each other, a million and one things could go wrong in between. Unreliable network, database overload, failing disk drives just to name a few.

A legacy system vs a 2 yrs old state of art system. They choose to blame the human. For his error. There's obviously a big loophole in the system.

Why are these people here? They're here with one aim: Prove him guilty. That full action should be taken for that offense.

What the hell are you talking about?

These people came with the intention to convict him. At this point, explanations no matter how technically detailed is not going to do any good, cos non-IT people don't give a shit. They just want a scapegoat, and they're done. It pains me to hear how people from different work backgrounds arguing a point that we all know will never reach a mutual understanding.

It's almost certain that termination will be the conclusion.
Six clicks were all it took.

1 comment:

Anonymous said...

ey, shit case on the programme? How come critical function also no human error handling wan?